You can find the branch settings under the management tab.
Click on the "Self Check-In link " or scroll down until you see the section.
Here you’ll find the self-check-in link and a QR code.
Customers can either click the link or scan the QR code to start check-in.
Click here if you want to learn more about how to use the link.
When customers choose the "password" option during self-check-in, they will need to enter a password before starting the process. You can set or modify the password here.
If you want to find out when and where the password is used, click here to learn more about the check-in process.
Choose how customers enter a date during check-in.
You can switch between two options by clicking the toggle:
Input: Customers type the date directly into the field.
Calendar: A calendar pops up, and customers can simply select the date.
Here you can decide which fields customers will see during self-check-in, and which ones they must fill out.
Grey fields (e.g., Salutation ): These will not appear on the self-check-in. Customers won’t be asked for this information.
Green fields (e.g., Nationality ): These will appear on the self-check-in, but filling them out is optional.
Required fields (e.g., first name, last name ): If the field is marked green and you check the “Required” box, the field will appear on the self-check-in, and customers must complete it.
Note: Some fields are always required and cannot be changed: First name, Last name, Date of birth, and Email. These are marked with a lock icon.
When you're ready, click the " SAVE " button to save your changes.
At the bottom of the fields list, you’ll find the Documents section.
If the section is green, customers can upload documents during check-in.
If the section is grey, document upload is disabled.
To make a document upload mandatory, check the “Required” box on the right for that document type.
When you're ready, click the " SAVE " button to save your changes.
You can upload a PDF file with your liability release, terms and conditions, or any other document you need.
Click on the " CHOOSE FILE " button to upload a document.
Before customers can complete their self-check-in, they must tick a box confirming that they agree to the document you uploaded.