With self-check-in, your customers can create their profile for your dive center before they arrive. This saves time and lets you review their details in advance.
Important for Hybrid Users
If you use both a local and an online Divery account, you’ll have two different self-check-in links—one for each account.
Customers can click the link provided in the branch settings to start the self-check-in process. You can copy this link and either embed it on your website or email it to the customer.
Alternatively, customers can scan the QR code to begin the check-in.
When a guest scans the QR code or opens the link, they will be asked to choose a check-in method:
Check-in with email: The guest enters their email address and receives an email with a link. When they click the link, they can start the self-check-in process.
Check-in with password: If the guest doesn’t have access to their email, they can choose the password method instead. They will be asked to enter the password before starting check-in.
The customer can enter the email address they want to use for Divery and then click "Send" to proceed.
The customer will receive an email with a link.
By clicking the link, they can start the check-in process. It will take them directly to the first step of the check-in.
After choosing the password method, the customer enters the password here and clicks “SEND” to continue.
In the first step, the customer can fill out the following information:
Salutation
First name
Last name
Date of birth
Email address (This must be the same email they used to start the check-in process.)
In the second step, the customer can fill out the following information:
Nationality: Select a nationality from the dropdown menu.
Street
House number
City
ZIP/Postal Code
Country of residence
In the second step, the customer can fill out the following information:
Language (This indicates the language(s) they speak. You can use this information to assign an instructor or guide.)
Mobile number
Phone number
Passport number
In case of emergency: You can write a phone number and name.
Newsletter (You can connect your Divery account to Mailchimp for newsletters and marketing. If the customer selects "Yes," Divery will send their information to Mailchimp.)
In this step, the customer provides information about their stay. The customer can fill out the following information:
Arrival date: Date when you arrive in the center.
Departure date: Date when you are leaving the center.
Hotel (The customer can select from a list of hotels you’ve created in the branch settings. Learn how to create a new hotel here.)
Room number
How often have you been at our center: You can write here how often you have been at this dive center before (including this time).
In this step, the customer provides information about their diving experience. The customer can fill out the following information:
Certification (The customer can choose from a list of certifications you’ve set up in the branch settings. Learn how to create certifications here.)
Nitrox (Indicates whether the customer is certified to dive with Nitrox)
Deep (Indicates whether the customer is allowed to dive deeper than 18m)
Last dive (The date of their most recent dive)
Amount of dives
Tank size (The customer can select from a list of tank sizes you’ve created in the branch settings. Learn how to create tank sizes here.)
Weight (The customer can select from a list of weights you’ve created in the branch settings. Learn how to create weights here.)
In this step, the customer provides information about their sizes for diving equipment. The customer can fill out the following information:
BCD size (The customer can select from a list of weights you’ve created in the branch settings. Learn how to create weights here.)
Wetsuit size (The customer can select from a list of weights you’ve created in the branch settings. Learn how to create weights here.)
Fin size (The customer can select from a list of weights you’ve created in the branch settings. Learn how to create weights here.)
Boot size (The customer can select from a list of weights you’ve created in the branch settings. Learn how to create weights here.)
In this step, customers can upload any documents you require.
To upload a document, click the ➕ button.
For each document, a customer provides the following information:
Name of the document
Type of the document (passport, certification, medical statement, insurance, other)
Expiry date ( if applicable for the document)
Note (optionally , they can add a note to the document)
The file (a pdf, png, or jpg)
The customer can click " PREVIEW " to seen overview of all the information they provided.
Here the customer can check all the data they provided before finishing the self check-in.
The customer has to click the "SAVE" button to send all the data to the center.
The customer must check the box and then click "YES" to submit their information to your center.
The customer will see a confirmation message indicating that their data has been sent successfully.
When a self-check-in is submitted, it will appear in the "waiting customers" page. You can find it in the sidebar.
To learn how to use the "waiting customers" page, click here.