Refund an advance payment
1. Click on a customer
Click on a customer in the center dashboard.
Alternatively, you can search for a customer or go to the customer list and select one there.
2. Click on "General"
Click the "General" button to view the customer's information page.
3. Select the "Transponder" tab
Make sure the tab, labeled "Transponder" , is selected.
4. Add a new refund
Click the ➕ button to add a new refund
5. Select the currency
Select in which currency the refund will be given.
6. Add an amount
Add here how much the refund is in the selected currency.
7. Select a date
Select the date you give the refund.
8. Select the type
Select the type of refund.
Types available are:
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Bank transfer
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Cash
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Voucher
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Other
9. Add a note
Optionally you can add a note about the refund.
10. Add the refund
Click the "Refund" button to add the refund for the customer.
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