Present customers (customers who are currently in your center)

Present customers (customers who are currently in your center)

You can view the "present customers" on the right side of the dashboard.

There are three tabs related to the customers in your center. We will have a look at each of them below.


1. Go to the center dashboard

You can access the central dashboard by clicking on "DASHBOARD" in the side menu. The weather widget is in the central dashboard's top left corner.



Tab 1: Present customers

2. Search for customers in your center

If your center has many customers, you can use the search function to find a specific one. Start typing the customer's name or box number you are looking for.



3. Customers in your center

In the " Customers " tab, you can view all customers currently checked in at your center. Each customer will be marked with one of three colors:

- Blue: This customer will not check out in the next few days (more than two days from the selected checkout date).

- Orange: This customer will check out tomorrow (the selected checkout date is tomorrow).

- Red: This customer will check out today (the selected checkout date is today ).

- Grey: This customer was supposed to check out already (the selected checkout date is in the past).

For each customer, you will see their box number between brackets [].



4. Show only customers that are in the center for more than two days.

Here, you can see all the customers who will be staying at your center for at least two more days. The scheduled checkout date is more than two days from now.



5. Show only customers that will check out tomorrow

Here, you can see all the customers who will check out tomorrow. The checkout date is set for tomorrow.



6. Show only customers that will check out today.

Here, you can view all the customers scheduled for checkout today. The checkout date is set to today.



7. Show only customers that should have checked out already.

This customer was supposed to check out already. The selected checkout date is in the past.



8. Amount of customers in your center.

Here, you can see how many customers are currently in your center.



Tab 2: Customer groups

9. Overview of customer groups in your center

Here you will find the customer groups that are in your center.



10. Amount of customer groups in your center.

Here, you can see how many customer groups are in your center.



11. Search for customers in your center

You can use the search function to find a specific group if your center has many customer groups. Start typing the group name you are looking for.



12. Members of a customer group

A pop-up with all its members will appear when you click on a customer group.

You can click on a member to go to their customer dashboard.



Tab 3: Waiting customers

13. Overview of all waiting customers

Customers will appear here when they use the self-check-in feature (through a QR code or link).

You can click the name of a waiting customer to review their information.



14. Approve waiting customers

You can view all the details that the customer has provided.

To expand or collapse different sections, click on the arrows on the left.

When you are ready to add the customer to your database, click the "APPROVE" button.


    • Related Articles

    • Overview of the Dashboard

      Here you will find more information about the different parts of the center dashboard. Divery center dashboard overview The center dashboard is the first page you see after logging in. If you are on a different page, you can click on " DASHBOARD " in ...

    • Search for customers

      When looking for a specific customer, there are several places to find them back. In this tutorial we will have a look at searching a customer from the center dashboard. 1. Go to the center dashboard You can navigate to the center dashboard by ...

    • Creating a new customer from the center dashboard

      In Divery there are several methods to add a new customer in Divery. In this tutorial we take a look at adding a customer using the " + new customer " button on the center dashboard. 1. Go to the center dashboard. The center dashboard is the page ...

    • Quick access buttons of the center dashboard

      In the top right corner of the central dashboard, you'll find three quick access buttons for frequently used actions in Divery. 1. + New Customer Add a new customer to your database. 2. Calendar Quickly access the Divery calendar 3. Cash Office Open ...

    • Next appointments / Upcoming events

      1. Go to the center dashboard You can navigate to the center dashboard by clicking on " DASHBOARD " in the side menu. The upcoming events are displayed in the bottom left corner of the center dashboard. 2. Single event: Calendar color Each event will ...